eWeLink DocsUnable to Register/Sign Up
Troubleshooting guide for eWeLink account registration and sign-up issues.
If you fail to register or sign up, please walk through the guide below.
Check Your Verification Code
Make sure your verification code is entered correctly. Your verification code should be entered within 30 minutes, otherwise it may expire. If the code expires, please re-send the code.
Ensure Network Stability
Ensure that your phone's network is stable.
Tap the Register Button
Don't forget to tap the "Register" button.
Use Valid Email Format
Please input English letters and numbers only. Don't include any special character in your email address.
Still Not Working?
When all these methods fail, please submit a feedback in eWeLink app and tell us the email address you want to use for registration. We will try to find out the cause and provide a solution for you.