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Help Guide

How to Set up Matter Devices with eWeLink

Step-by-step guide to pairing Matter devices with eWeLink, including integrating devices from Apple HomeKit, Google Home, Alexa, and SmartThings.

This guide provides detailed instructions for pairing Matter devices with the eWeLink platform. Follow these steps to set up new Matter-enabled devices and integrate devices from other Matter ecosystems, such as Apple HomeKit and Google Home, into eWeLink.

Before You Start

Ensure you have the following:

  • eWeLink app version 5.0 or above
  • NSPanel Pro version 2.0 or above OR CAST app version 1.2 or above

Fresh New Device / Reset Device

Locate the Matter onboarding code on your product, packaging, or manual. It will look similar to the demo shown below:

Matter onboarding code example

(Credit: Connectivity Standards Alliance)

Please note that some devices must first be paired with specific apps to generate the code. For instance, older models of Eve Energy, Wiz lights, and most Matter bridges require this step. In such cases, follow the vendor's guide to obtain the Matter Onboarding Code.

Once you have obtained the code, open the eWeLink app for pairing.

This process might vary slightly depending on your phone's system (For instance, Apple would pop up a window to help you add devices). Just follow the on-screen prompts to proceed.

General Method

  1. Open the eWeLink app.
  2. Tap the + button in the top right corner.
  3. Tap Scan.
  4. Scan the onboarding code you found earlier, or manually input the numeric code.
  5. The eWeLink app will guide you through the setup, including naming devices and assigning them to rooms.
General method to add Matter devices

Alternative

  1. Open the eWeLink app.
  2. Tap the + button in the top right corner.
  3. Tap Quick Add, then input your Wi-Fi credentials.
  4. The app will scan for nearby devices and list them. Select the device you want to pair.
  5. Scan the onboarding code you found earlier, or manually input the numeric code.
  6. The eWeLink app will guide you through the setup, including naming devices and assigning them to rooms.
Alternative method to add Matter devices

Share from Other Ecosystems

For Matter devices already in use, follow these steps to enable pairing and get the onboarding QR or numeric code:

Apple Home

  1. Open the Home app and find the tile of the device you want to share.
  2. Open the control panel of the device and tap the gear icon.
  3. In the device settings page, scroll to the bottom and tap "Turn On Pairing Mode."
  4. Copy the code and follow the pairing guide in the eWeLink app.
Share Matter device from Apple Home

For bridged devices like Philips Hue lights with Hue Bridge:

  1. In the device settings page, scroll down to "Bridge" and tap it.
  2. Follow the guide from step 3 above.
Share bridged Matter device from Apple Home

Or:

  1. Go to the main page of Apple Home.
  2. Tap the three-dot icon in the top right corner.
  3. Tap Home Settings, then select Home Hubs & Bridges.
  4. Select the bridge of your Matter devices, then follow the guide from step 3 above.
Apple Home Hubs and Bridges

Google Home

  1. Open the Google Home app.
  2. Select the device you want to add to eWeLink.
  3. Tap the gear icon for the settings page.
  4. Tap "Linked Matter apps & services."
  5. Wait for it to load and press "Link Matter apps & services."
  6. Copy the code and follow the pairing guide in the eWeLink app.

For bridged devices, the steps are identical to those in the above section.

Share Matter device from Google Home

Alexa & SmartThings

Alexa and SmartThings provide official guides to follow:

  • How to Set Up an Alexa Connected Matter Device with Another Assistant
  • SmartThings x Matter Integration

Stay Connected with eWeLink

To stay updated on the latest eWeLink developments and smart home tips, connect with us through our active online channels:

  • Forum: eWeLink Forum
  • Facebook: ewelink.support
  • Twitter: eWeLinkapp
  • YouTube: eWeLink Smart Home
  • Website: ewelink.cc

Enhancing Home Security with Presence Simulation in eWeLink Insight

Learn how to use Presence Simulation in eWeLink Insight to deter intruders by making your home appear occupied while you're away.

How to Connect IKEA DIRIGERA Hub to eWeLink

Step-by-step guide to pairing IKEA DIRIGERA Hub and TRADFRI smart lights with eWeLink via Matter.

Table of Contents

Before You Start
Fresh New Device / Reset Device
General Method
Alternative
Share from Other Ecosystems
Apple Home
Google Home
Alexa & SmartThings